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Returns policy |
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Your right to cancel your order or return the goods... |
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Returning or cancelling your order |
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When you receive the pack, please check that it is what you want and that you agree to the terms and conditions of sale. The terms and conditions depend on the licence you have purchased: - multi-user licence (site- or network licence) - not yet available in US You can return the pack or book for a full refund (except postage) provided it is in as-new condition AND the wallet is unopened and the DVD or CD is unused. By opening the wallet and using the DVD or CD you and the purchasing school agree to the terms and conditions of sale, so please read them first. Once you have opened the wallet you are entitled to full technical support to help you use the DVD or CD, but you cannot return the pack for a refund. If you have any problems, please contact Early Start Languages for advice or exchange. Faulty products will be replaced FREE if returned within 30 days of purchase. |
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